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Cancellation Policy Online
Groups and Promotions. Group Guest policies may differ, and payment and cancellation charges may differ by promotion. Guest should refer to his/her Travel Agent, group booking agreement or promotion for specific terms and conditions. Cancellation charges for individual bookings will be assessed as set forth in this section of this Contract.
(f) Cancellation by Guest. Cancellation charges for reservations and bookings cancelled by the Guest will be assessed as set forth below. Guests whose embarkation is denied under Section 4(h) above (related to background checks and conduct) are also subject to the cancellation schedule below as are Guests who have made bookings as part of the same travelling party as a Guest who is denied embarkation under Section 4(h) above.
Cruise reservations or bookings that are cancelled by the Guest prior to the first day of the Cruise are subject to a cancellation fee except as otherwise provided herein in Section 5(e) and (f) (relating to Guest illness due to a public health concerns) or as otherwise provided herein or by applicable by law. Cancellation charges are subject to change without notice.
Guests who have made reservations for multiple occupancy cabins (for example for three, four, or five persons) are subject to the cancellation charges and schedule below for the entire cabin reservation, even if Guest does not cancel his or her individual reservation and even if the names of all persons to be in the same cabin as Guest are not provided at the time of booking.
The amount of the cancellation fee shall be determined as set forth below and shall vary depending how far in advance of the sail date the Carrier receives notice of the cancellation.
Guest agrees that any losses sustained by Carrier in the event of cancellation would be very difficult or impossible to quantify, and the cancellation fees are fair and reasonable as liquidated damages.
| -7 night cruises (including Holiday Sailings) cancelled within the days specified below prior to departure date | CANCELLATION FEE (Per Guest)* |
|---|
60 days or more | No charge (except for nonrefundable deposit) |
59-46 days | 50% of the total fare paid or full deposit amount (whichever is greater) |
45-31 days | 75% of the of the total fare paid or full deposit amount (whichever is greater) |
0-30 days | 100% of total fare (No Refund) |